Contact Form

Frequently Asked Questions

Vor Absenden der Bestellanfrage bitte unsere Allgemeinen Geschäftsbedingungen lesen & akzeptieren! Unten auf der Seite auf "Impressum/Allgemeine Geschäftsbedingungen/Haftungsausschluss" klicken bzw auf folgenden link: www.dronerecords.de/agb.html

Datenschutzerklärung: www.dronerecords.de/policy.html

Please read & confirm our general terms below before sending an order-request !

Privacy Policy: www.dronerecords.de/policy.html

SUM UP: PRICES DON'T INCLUDE POSTAGE/HANDLING COSTS!
MINIMUM ORDER AMOUNT: 25 EURO!
WE DO BACKORDERS USUALLY.
PAYPAL IS POSSIBLE.

1. HOW TO ORDER FROM THIS WEBSITE?

Please use the trolley-symbol that is displayed with every item to select the wanted items, and fill in the small order-form once you have decided which articles you want to order (checkout). Press the "SEND ORDER" button after again to confirm your adress data!! IMPORTANT: Please note you must press "SEND ORDER" TWO times so that we can receive your order mail!!!

ORDER PROCESS?: We will then contact you back personally with details on your order, possible backorders, etc.. The prices do NOT contain postage-costs (to difficult as we ship worldwide) so its necessary that you note down your adress, so we can calculate the postage & handling charges. Please note that we have no automatic system, so there can be a delay until you get a confirmation or the invoice. We work on all orders manually! So If you have "ordered" through the website you can still change the order, don't worry. There's NO AUTOMATIC PAYMENT SYSTEM involved!!

The usual MINIMUM ORDER amount should be 25 Euro! (there might be exceptions, especially if you order our label items, please ask)

RESERVATIONS?: Please note also that Drone Records usually does "BACKORDERS", which means if you order a title that is not in stock we will re-order it for you and reserve it for you for a while.

BACKORDERS: In general, Drone Records does reservations. If you want to reserve some articles to collect a bigger order, we keep them for you. We prefer to send larger orders to keep administration costs low. It's also easier for us then to give you a possible discount.

2. DO YOU ACCEPT PAYPAL?

Sure. Please wait for details when we send you the order-overview / invoice. Please do NOT prepay before we have contacted you. We also accept IBAN BANK-TRANSFER, but no direct credit-card payments, sorry (you can use paypal if you have a credit card). Please note that the costs for any money-transfer has to be taken by the buyer.

3. MUSIC-SAMPLES?

"It's interesting what you release / distribute, where can I listen to samples?"
At the moment there are no MP3-samples on these pages, we recommend to check the given URLs of labels, artists, or other sites where samples are placed, like SOUNDCLOUD or BANDCAMP.
As for DRONE RECORDS/SUBSTANTIA INNOMINATA samples, you can check newer material at:
https://soundcloud.com/drone-records
and there's a FB site now, too, done by a fan:
https://www.facebook.com/Drone.Records.Germany

4. WHOLESALE-PRICES?

" I run a mail-order / record-shop and would like to distribute Drone Records / Substantia Innominata / Troum / other releases from your catalogue, do you sell stuff on wholesale basis? Are you also into trading? "
YES, please get in touch and we send you our full distro-list, we also do trades.

5. DEMO POLICY

(update 03.2019): Please note we are currently NOT looking for any NEW artists, we still have hundreds of demos to listen we got in the past months and years. Thanks for understanding.

6. How can I get MY RELEASE into the DRONE MAILORDER?

Please contact us before with detail-infos about your release. You can also send a promo or sample so we can check out. Consignment-solutions are often possible, but we need a free sample to check.